Namola is a three-way communication system that links users, officers and the TMPD control room in a way that enables faster response times and a more efficient flow of information.
When a citizen sends out an alert the nearby Tshwane Metro Police officers are able to see the exact location of the incident. The first available officer is then directed to the incident while being monitored by the control room, which has the ability to intervene if necessary.
While on route to an incident the officer is able to receive messages from the citizen and phone them if they need more information.
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